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Getting an error "not connected to the internet" while trying to install Samsung Kies

Question:
* Original Title: Problem Installing program
I Have a HP Envy running on Windows 7.
I downloaded Samsung Kies to try and update my Android phone, but every time I go to Install it, a box pops up saying i am not connected to the internet, when I know I am and the connection is good as well as fast..
know of any solutions to solve this problem? so that i can install Samsung Kies.
Solution to Getting an error "not connected to the internet" while trying to install Samsung Kies:
Hi,
 
 
Please follow the method provided below and update us with the results.
 
 
Method 1: Fix problems with programs that can't be installed or uninstalled
http://support.microsoft.com/mats/Program_Install_and_Uninstall
 
Method 2: Try installing the program in clean boot and check.
To help troubleshoot error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs.
This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
 
Please note: After the troubleshooting, make sure to boot your computer to normal mode by following the step 7.
 
For more information, refer to the link:
 
I am having trouble connecting to Kies.
Can you give me some tips?
http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00029015&fm_seq=29183
 
 
Let us know if it helps!

Restore file related to the error Getting an error "not connected to the internet" while trying to install Samsung Kies from Recycle Bin


Do not delete files which you have no idea what they are unless you are a geek. If you or your family members have deleted a file related to the error Getting an error "not connected to the internet" while trying to install Samsung Kies, you can restore it from the recycle bin. But if you have already emptied your Recycle Bin, you can use a free data recovery software to recover the related file. This method works only if this file worked properly before you remove it.


Check if hardware is working properly


If you still receive Getting an error "not connected to the internet" while trying to install Samsung Kies error message after you perform a clean installation of your Operating System, it's certain that this error should be caused by a bad hardware. You can test each piece of hardware devices and find out and then replace the problematic one.

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