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1. Cannot access Windows messenger (hotmail) error 80048820 2. I also do not have access to Internet explorer

Problem:
i use to log on to my laptop and internet explorer and hotmail live messenger would automatically come up.
now I do not have access to either one.
 
Internet explorer says :Internt explorer cannot display webpage, I click to diagnose the problem and it says I am not connected to a proxy server.
 
Hotmail: there is an exclamation point by "proxy server" and "key ports".
 then a message comes up that internet explorer cannot connect to the internet. 

The only way I can get into Hotmail is if I am logged on to AOL.
Key to 1. Cannot access Windows messenger (hotmail) error 80048820 2. I also do not have access to Internet explorer:
Always state your full Windows version (e.g., WinXP SP3; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your IE version when posting in an IE-specific forum or newsgroup.
Please do so in your next reply
   IE Tools | Internet Options | Connections | LAN Settings | Proxy server | Use a proxy server...
(uncheck)

What anti-virus application or security suite is installed and
is your subscription current?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?
Has a(another) Norton or McAfee application ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it)?

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

Update the drivers of hardware devices related to the problem - 1. Cannot access Windows messenger (hotmail) error 80048820 2. I also do not have access to Internet explorer


This problem may be caused by out-dated or corrupt device drivers. Virus may have attacked out-dated drivers and deleted some important files. To ensure that this is not the cause, you can update the device drivers that are related to 1. Cannot access Windows messenger (hotmail) error 80048820 2. I also do not have access to Internet explorer.


Check if hardware is working normally


If you still receive 1. Cannot access Windows messenger (hotmail) error 80048820 2. I also do not have access to Internet explorer error message after you perform a clean installation of your Operating System, it's certain that this error should be caused by a bad hardware. You can test each piece of hardware devices and find out and then replace the problematic one.

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